Shipping policy
Last updated: 15 October 2026
We deliver to Spain and the international destinations available at checkout. Delivery methods and charges depend on your destination and order. The available options and final shipping charge are shown before you pay.
Estimated standard delivery
| Destination | Estimated delivery |
|---|---|
| Mainland Spain | 1–3 business days |
| Balearic Islands | 2–4 business days |
| Canary Islands | 3–5 business days |
| European Union and Monaco | 3–5 business days |
| Nordic countries: Denmark, Finland, Norway and Sweden | 3–5 business days |
| United Kingdom | 3–5 business days |
| United States and Canada | 3–5 business days |
| Switzerland | 3–5 business days |
| Other supported international destinations | 3–5 business days |
These are estimates, not guaranteed arrival dates. Weekends, public holidays, remote locations and customs checks can affect delivery. Any delivery estimate or special dispatch information shown for your order should also be taken into account.
Delivery options and destinations
Standard, express and pickup-point services are available where offered at checkout. You can also view the destination options in “View all delivery options” on our product pages.
Other international destinations currently listed in our delivery information include Australia, Hong Kong, Japan, Malaysia, Mexico, New Zealand, the Philippines, Qatar, Saudi Arabia, Singapore, South Korea and the United Arab Emirates. Availability is confirmed for your delivery address at checkout. If your destination is not listed, email info@colomas.com.
Duties and import taxes included worldwide
All duties and import taxes are paid by Coloma’s worldwide. We ship on a Delivered Duty Paid (DDP) basis, so there are no additional customs charges to pay on delivery. This is separate from the shipping charge shown at checkout.
If a carrier asks you to pay duties or import taxes, contact info@colomas.com with your order number and the carrier’s request so we can resolve it.
Track your order
Visit our order tracking page and enter your order number and delivery postal code to see the latest updates.
Delivery questions
Please check your delivery address before placing your order. Contact us promptly if you notice an error or if your parcel is delayed, missing or arrives damaged. We will help investigate with the carrier. Nothing in this policy limits your statutory rights or transfers our legal delivery responsibilities to you.
For returns, exchanges and refunds, please read our Return and refund policy.